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Ana Stoica

Specialized Training

Theoretical and practical training dedicated to entrepreneurs and staff in the dry cleaning industry. On-site or at the workplace.

Specialized training

For a solid learning foundation

The quality of your services depends on the level of training of your human resources. Employees cannot deliver quality if they don't know what it entails, and they can't be efficient and productive without clear structure, processes, and procedures. As an entrepreneur, you need to know what to expect from your employees, what to look for, and what adjustments are necessary.

Through training sessions, I help you reduce the stress of uncertainty, increase confidence, achieve coherent and controlled processes, optimization, and predictable results.

Training for staff handling customer interface

Receptionist Training

The receptionist is often the first and maybe the only person your customer interacts with. They are the frontline representatives of your dry cleaning business.

The interaction between them often determines customer satisfaction and the reputation of your business. Does the receptionist know what to do? Are they prepared to handle unpleasant situations?

I help you have well-trained personnel and satisfied customers.

What it consists of?

Receptionist Training

At the end of this training, the receptionist will know:

FREE

Discovery Call

Schedule a free 30-minute call to discuss your needs and how you can benefit from this training!

Training in wet cleaning technology

Training for staff responsible for cleaning and maintaining garments.

To familiarize and delve into the basic principles of environmentally friendly water-based cleaning,

Theoretical and practical aspects of the working process, how this technology differs, what are the advantages, specific procedures, and associated quality standards.

You achieve more precision and increased efficiency. And more satisfied end customers.

Discover the best operational practices that help you reduce costs.

You will learn how to optimize the cleaning process to increase energy efficiency, sustainability, and safety for operators, employees, and the environment. You will gain the necessary knowledge to clean using the wet cleaning process according to best practices.

The training is structured into the two essential stages of the wet cleaning process: garment pre-spotting and washing.

What it consists of?

Training for staff responsible for cleaning and maintaining garments.

At the end of this training, you will know:

FREE

Discovery Call

Schedule a free 30-minute call to discuss your needs and how you can benefit from this training!

enhance the final quality of services

Operational Ironing-Finishing Training

The appearance of garments upon delivery is an important indicator of the quality of your dry cleaning services. It speaks volumes about attention to detail, care for the product, and respect for the customer.

Beyond impeccable cleaning, ironing and finishing procedures are complementary and provide the final touch to the services you offer.

Learn about different finishing machines and how to use them

For ironing and finishing garments, you can utilize a variety of finishing equipment. During ironing, it's not just the wrinkles that are removed, but the entire garment is restored to its proper shape.

What it consists of?

Operational Ironing-Finishing Training

By the end of this training, you will know:

FREE

Discovery Call

Schedule a free 30-minute call to discuss your needs and how you can benefit from this training!

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FREE

Discovery Call

Book a free 30 min. call, to talk about your needs and how you can benefit from this training!